TRANSPARENCY CHALLENGE; UGANDA
PROVEN INTERVENTION TO BE DISTRIBUTED
An SMS chatbot that facilitates citizen feedback about public institutions and public service delivery.
Learn more about the Transparency Challenge and how citizen reporting platforms can be used to hold government officials accountable and reduce corruption.
DISTRIBUTION MODEL INNOVATION
SEMA is a data-driven non-profit enterprise committed to improving service delivery across Uganda's public sector. Our real-time feedback systems empower diverse institutions, including police stations, health centers, and municipalities, to gather actionable insights directly from citizens. Committed to transparency, we rigorously analyze this data to drive evidence-based decision-making and continuous improvement.
PILOT AND SCALING GOALS
User feedback experiments run with 2 public institutions during the pilot phase
SMEA app is created and tested with 15-20 individuals during the pilot phase
SEMA will be launched with 5 public institutions at the end of the pilot with 1,000 public feedback submissions gathered
10,000 public submissions made at the end of 6 months
Receive 100,000 submissions by the end of year 1
Expand to two other cities in Uganda by the end of year 1
Expand to 40 public institutions receiving feedback by the end of year 2
FOUNDING TEAM
Nathalie Dijkman - Chief Executive Officer
Connor Sattely - Chief Technical Officer
Timothy Kakuru - Community Manager